Customer Testimonials
Don't just take our word for it. See what drivers, fleet managers, and RV owners have to say about our 24/7 roadside assistance and repair services.
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"They worked on my diesel International truck and really knew what they were doing from start to finish. It's not always easy finding a shop that understands diesel engines, but these guys were knowledgeable, professional, and efficient. They took the time to explain the issue clearly, gave me a fair estimate, and got the job done faster than I expected."
"I had a truck break down and was honestly stressed about how long I'd be stuck—but these guys showed up quickly and completely turned things around. They were professional, super knowledgeable, and had all the right, up-to-date tools to get the job done efficiently. You can tell they really know what they're doing. They diagnosed the issue fast and had me back on the road in no time."
"I had a great experience with Empire Road Service. They were quick to respond, professional, and clearly knew what they were doing. The technician arrived on time, explained everything clearly, and got the job done efficiently without any hassle. Pricing was fair and transparent, which I really appreciated. I'd highly recommend them to anyone needing fast and dependable service!!!!!"
"Empire Road Service saved our fleet from major downtime. One of our semi-trucks broke down on I-75 with a complex air brake issue. They dispatched a mobile unit immediately. The mechanic was incredibly skilled, had the parts on hand, and we were back rolling within hours. Top-tier service."
"We were traveling through Florida in our RV when we experienced a severe engine derate issue. We called several places, but Empire was the only one willing to come to us at the RV park. They quickly diagnosed a DEF system fault and performed a forced regen. Very honest and reliable."
"Excellent heavy equipment mechanics! We had an excavator go down at a construction site in Punta Gorda. Empire Road Service sent a tech out the same day. They diagnosed a hydraulic failure, sourced the part, and had our machine operational the next morning. Highly recommend."
